Shipping policy
Shipping Policy
1. General Information
All purchases related to our products are processed and shipped through third-party marketplaces such as Amazon and Meesho.
Since orders are placed on these platforms, all shipping, delivery times, packaging, and logistics are handled according to the policies of the marketplace where the order was placed.
GiftRaja does not ship physical products directly from our website.
2. Order Processing
When a customer places an order on Amazon or Meesho:
The marketplace processes the order
The marketplace’s delivery partner handles dispatch and shipping
Customers receive updates, tracking details, and delivery notifications directly from the marketplace
3. Shipping Times
Shipping times depend on the marketplace:
Amazon: 1–7 business days
Meesho: 3–9 business days
Actual delivery may vary based on location, courier delays, holidays, or marketplace-specific logistics.
4. Tracking Your Order
Customers can track their orders using:
Their Amazon order tracking page
Their Meesho order tracking section
GiftRaja does not generate or manage tracking numbers.
5. Delayed, Lost, or Damaged Shipments
If your shipment is delayed, missing, or arrives damaged, please contact Amazon or Meesho customer support, as they are responsible for shipping and delivery.
If you need general guidance, you can still reach us at giftraja45@gmail.com, and we’ll help you with next steps.
6. Shipping Fees
All shipping fees or delivery charges are determined by the marketplace during checkout.
GiftRaja does not charge or collect any shipping fees.
7. International Shipping
We do not manage or offer international shipping through our website.
Any international availability depends entirely on the marketplace platform used to purchase the product.
8. Reimbursement Program – Shipping Note
Our reimbursement program is independent of marketplace shipping.
Customers do NOT need to return anything to receive reimbursement
All delivery-related matters remain with Amazon or Meesho
9. Contact Us
For shipping assistance or questions about our website programs, contact us at:
📧 giftraja45@gmail.com
